INTEGRATED MANAGEMENT SYSTEM
At Jemtec Civil Services, our commitment to excellence in quality, safety, and environmental performance is driven by a robust Integrated Management System (IMS). Designed to meet and exceed the requirements of the following international standards, our IMS underpins every aspect of our operations:
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ISO 9001:2015 – Quality Management Systems
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ISO 45001:2018 – Occupational Health and Safety Management Systems
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ISO 14001:2015 – Environmental Management Systems
Purpose-built for
compliance & performance
Our Integrated Management System has been developed to streamline and unify the way we manage quality, safety, and environmental processes across all projects and business functions. It provides a centralised, secure, and
user-friendly platform that supports:
Controlled documentation
All procedures, policies, and records are version-controlled and accessible to authorised personnel, ensuring traceability and compliance.
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Real-time information access
Field and office teams have immediate access to the most current forms, plans, and procedures, supporting informed decision-making and responsive action.
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Automated workflows
Key processes such as incident reporting, corrective actions, inspections, and audits are managed through systemised workflows, improving efficiency and accountability.
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Training & competency management
The IMS tracks staff qualifications, inductions, training completions, and license renewals to ensure workforce competency and compliance.
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Non-conformance & improvement tracking
Non-conformances, safety observations, environmental incidents, and improvement opportunities are systematically recorded, tracked, and resolved to drive continuous improvement.​​
ISO 9001: Quality Management
​Implementing a Quality Management System is in integral part of the way we conduct our business at Jemtec Civil Services. As the world’s most widely accepted quality management standard, ISO 9001 focuses on developing and maintaining good client relations. By putting considerable focus on our clients, we demonstrate a continual commitment to exhibit quality and consistency within our service, products and overall outcomes.
Highly trained staff and modern processes work harmoniously to apply systems outlined in ISO 9001. Together, they set the framework for building high levels of customer satisfaction and trust, streamline processes of quality control, increase productivity while cutting costs and consistently meet customer expectations. These quality management systems are deeply engrained in our day-to-day operations at Jemtec Civil and aid us to uphold a mindset of continual growth.
ISO 45001: OH&S
Commitment to health and safety is a priority at Jemtec Civil Services. This commitment serves to guide all planning, decision making processes, actions and behaviours when conducting our business. Jemtec Civil Services employees operate from the principal that all incidents and risks to health & safety can be prevented and controlled, and that quality, productivity, profitability and safety are mutually supportive objectives. All employees are encouraged and expected to be safety role models by visibly and actively promoting and driving safety excellence at work, never at any time compromising the safety of themselves or others for productivity. This approach to safety is a deeply ingrained part of the Jemtec Civil Services company culture and ensures we consistently complete projects without any recorded injuries and is one of the reasons that Jemtec Civil Services regularly attracts repeat business.
As a leading earthmoving, civil construction and mining company, Jemtec Civil Services operates heavy machinery in often remote areas where rigorous management systems and attention to detail are paramount.
ISO 14001: Environmental Management
Our Environmental Management System (EMS) is an integral part of how we do business and provides a framework for setting objectives, guiding performance and monitoring outcomes. Our vision for responsible management of the environment and is known by every Jemtec Civil employee. There is a sincere commitment throughout the company to maintain a high standard of environmental performance, compliance with legislation and operational best practice.
Looking to the future we recognise our obligations to succeeding generations and are committed to the three principles of Ecologically Sustainable Development (ESD):
• prevention of pollution
• conservation of biodiversity
• applying precautionary practices
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All personnel are trained in environmental awareness and use of the EMS including our visitors, suppliers and subcontractors through site induction and supplier management processes.
Built into everyday operations
Our IMS is not a stand-alone system, it is deeply embedded into our daily operations, project delivery, and company culture. It enables our teams to:
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Proactively manage risk
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Maintain consistent service quality
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Protect the health and safety of our workforce
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Minimise our environmental impact
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Whether on-site or in the office, our teams rely on the IMS to uphold Jemtec Civil’s high standards and to meet client and regulatory expectations.
Our commitment to
continuous improvement
Through our Integrated Management System, Jemtec Civil Services demonstrates an ongoing commitment to best practices and continual improvement. By aligning with ISO 9001, ISO 45001, and ISO 14001, we ensure our processes are efficient, accountable, and environmentally responsible providing our clients and partners with the confidence that every project is delivered safely, sustainably, and to the highest quality.